Privacy Policy

We are committed to safeguarding your personal information.

RIUVI (“we,” “our,” “us”) operates the platform riuvi.com, an all-in-one social media management service that allows users to connect and manage their social media accounts, including but not limited to Facebook, Instagram, TikTok, X (Twitter), LinkedIn, Threads, and YouTube. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.


1. Information We Collect

We may collect the following categories of information:

  • Account Information: Name, email address, phone number, and login credentials necessary to create and manage your RIUVI account.

  • Social Media Credentials (OAuth tokens): Access tokens provided by third-party platforms (e.g., Facebook, Instagram, Threads, YouTube) to enable posting, analytics, and account management. We never store your raw passwords.

  • Usage Data: Log data, device information, IP addresses, and activity within the RIUVI platform.

  • Content Data: Posts, images, videos, captions, and scheduling information you create and publish through RIUVI.

  • Payment Information: Billing details, subscription plan, and payment confirmation (processed securely by third-party payment providers).


2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services.

  • Enable scheduling, posting, and analytics across supported social media platforms.

  • Improve user experience and develop new features (e.g., Threads and YouTube posting).

  • Communicate updates, promotional offers, and service-related announcements.

  • Detect, prevent, and address fraud, technical issues, or violations of our Terms of Service.


3. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only in these cases:

  • Third-Party Platforms: To the extent necessary to provide integration with Facebook, Instagram, TikTok, X, LinkedIn, Threads, and YouTube.

  • Service Providers: Trusted partners (e.g., hosting, analytics, customer support, payment processing) who are contractually bound to protect your data.

  • Legal Requirements: When required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.


4. Data Retention

We retain your personal data as long as your RIUVI account is active or as needed to provide our services. Access tokens from third-party platforms may be revoked at any time by disconnecting your accounts. Upon request, we will delete or anonymize your information.


5. Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent and disconnect linked social media accounts.

  • Request a copy of your stored data.

  • Lodge a complaint with a data protection authority.

Requests can be made by contacting us at: info@riuvi.com.


7. Children’s Privacy

RIUVI is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us for removal.


8. International Data Transfers

If you are accessing RIUVI from outside our primary hosting location, your data may be transferred and processed in other countries where privacy laws may differ.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective immediately upon posting. Please review it regularly for updates.


10. Contact Us

If you have questions about this Privacy Policy, please contact us:

RIUVI
Website: https://riuvi.com
Email: info@riuvi.com

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